Terms of Service for Urbanfix

Using Our Services

Urbanfix connects customers with verified independent professionals for home services and food ordering. You must be at least 18 years old and provide accurate, current information when creating an account.

• Account Responsibility: You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
• Acceptable Use: You agree not to misuse the platform, submit false bookings, or interfere with the operation of the website.
• Service Availability: Services are subject to availability in your area and may change without prior notice.

Bookings and Payments

When you book a service, you agree to pay the price shown at checkout, including any applicable taxes and fees.

• Pricing: Prices are displayed upfront. Additional charges may apply only where you request extra work or materials.
• Cancellations: You may cancel or reschedule a booking before the professional is dispatched. Late cancellations may be subject to a fee.
• Payments: Payments are processed through our secure payment partners. Urbanfix does not store your full card details.

Service Quality

We work with verified professionals and stand behind the quality of the work performed. If you are not satisfied with a completed service, contact us within the stated resolution window and we will work to make it right.

Limitation of Liability

To the maximum extent permitted by law, Urbanfix is not liable for indirect, incidental, or consequential damages arising from your use of the platform. Our total liability for any claim is limited to the amount you paid for the relevant service.

Changes to These Terms

We may update these terms as our services evolve. We will post the revised terms on this page and update the effective date. Continued use of the platform after changes means you accept the updated terms.

Contact Us

If you have questions about these Terms of Service, please reach out through our contact page.